Customer Experience Specialist Customer Service & Call Center - Yuba City, CA at Geebo

Customer Experience Specialist

3.
2 Yuba City, CA Yuba City, CA Full-time Full-time $22 an hour $22 an hour 21 hours ago 21 hours ago 21 hours ago POSITION COMES WITH COMPANY VEHICLE & COMPANY CREDIT CARD FOR GAS/OTHER EXPENSES The Guest Experience Shopping Team is passionate about service and committed to measuring the level of support that we, as an organization provides.
Posing as ordinary guests, Guest Experience Shoppers (GES) not only assist Leadership with gauging the quality of products and services that our retail locations have to offer, but they evaluate the shopping environments in which we offer them.
1.
Travel to, and conduct shops for a variety of EG retail locations (including but not limited to convenience stores, restaurants, and car washes).
a.
Territory and Assignments are based on department and company needs.
b.
Specialty tasks, including competitor shops may be assigned.
2.
Assist the organization with meeting strategic objectives by accurately reporting details of each shop experience before the respective deadline.
3.
Support the Supervisory Team with submitting expense reports for each transaction conducted.
4.
Remain anonymous, by acting discreet and impartial throughout each visit.
5.
Accurately log and track hours worked.
6.
Communicate with GE Leadership as a means to report trends and possible opportunities (at store level, and within the department).
7.
Other assigned duties as designated by department manager.
Job Type:
Full-time Pay:
$22.
00 per hour Expected hours:
40 per week
Benefits:
401(k) 401(k) matching Dental insurance Employee discount Flexible schedule Health insurance Life insurance Paid time off Tuition reimbursement Vision insurance Schedule:
Day shift Evening shift Holidays Monday to Friday Night shift Weekends as needed
Experience:
retail/food service supervisory:
3 years (Preferred) License/Certification:
Driver's License (Required) Work Location:
On the road.
Estimated Salary: $20 to $28 per hour based on qualifications.

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