Customer Service Representative/Administrative Assistant Administrative & Office Jobs - Yuba City, CA at Geebo

Customer Service Representative/Administrative Assistant

Yuba City, CA Yuba City, CA Full-time Full-time From $21 an hour From $21 an hour 1 day ago 1 day ago 1 day ago FAR Group is a global defense solution provider based in Virginia, working with the U.
S.
government and its allies to deliver comprehensive solutions with a focus on effectiveness and security.
Through all the strategic business units, FAR Group delivers defense solutions and provides professional services, construction & infrastructure, and security & military products & services.
Job Title:
Advisor/Customer Service Representative Location:
College of the Air Force (CCAF),Beale Air Force Base.
Schedule:
full-time, 08:
00-16:
00.
Job Overview:
The candidate shall provide CCAF advisement and customer service to military personnel, Department of Defense civilian personnel, family members, and other eligible customers.
Qualifications:
The candidate shall possess a bachelor's degree in education or counseling-related field, or a minimum of two years of CCAF equivalent advisory and customer service experience.
Basic typing skills at a minimum 45 words per minute (WPM), Candidate shall present an online certificate verifying minimum WPM with offer.
General computer knowledge (Microsoft Word, PowerPoint, and Excel).
Candidate shall always present a neat and professional appearance.
Responsibilities and Duties:
Provide routine customer service to include answering phones and scheduling appointments as required.
Provide advisement on CCAF Program.
Provide general advisement on CCAF eligibility.
Collect and process documents.
Assist members with obtaining official documentation (transcripts, etc.
) to forward to the CCAF.
Contact CCAF on the students' behalf concerning any educational inquiries.
Audit/approve education goals.
Assist in the management of the Virtual Out-processing program.
Maintain individual student education records and other related duties on the Air Force Automated Education Management System (AFAEMS).
Provide information to students regarding Air Force Tuition Assistance (AFTA).
When not engaged in appointments for CCAF advisement, assist office staff in general customer service and administrative duties.
Job Type:
Full-time Pay:
From $21.
00 per hour
Benefits:
Dental insurance Health insurance Professional development assistance Experience level:
2 years Shift:
8 hour shift Day shift Weekly day range:
Monday to Friday Work setting:
In-person Office Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.

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